Customer Service

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On this page you will find an overview of the most frequently asked questions. Search for your question in the search bar. A page will appear that answers your question.

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Frequently Asked Questions

When will my package be delivered?

If you ordered party supplies on weekdays before 21:00, you can expect to receive your package tomorrow (with the exception of weekends and public holidays).

What are the shipping costs?

For orders with an order amount up to €20,- you pay €5,95. Orders up to €30,- you pay €4,95 shipping costs. Orders from €30 are shipped for FREE !

Where can I find all the "Frequently Asked Questions"?

Check out our FAQ page here!

Ordered before 8pm = delivered tomorrow*
Party supplies for every theme
Free shipping from €30,-
Complete party packages