How long is the cooling-off period?

14 days inspection period - Consumer

You have 14 days to return your party supplies. Within these 14 days you can cancel the purchase. Always contact us if you want to return your products!

Cancellation period

You have the right to cancel this agreement within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail ). You may use the model withdrawal form (PDF) sent by us, but it is not obligatory.

Download the form for cancelling the agreement/order here

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, we will not charge you any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us without undue delay and in any event not later than 14 days from the day on which you communicate your decision to cancel the agreement to us. You are on time if you send back the goods before the period of 14 days has expired.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Return address

FeestXL.nl
Tav Revocation returns
St. Janstraat 14
6595 AC Ottersum
The Netherlands

You have 14 days to return your party supplies. Within these 14 days you can cancel the purchase. Always contact us if you want to return your products!

Inspection period - Business

If you purchase a product from FeestXL.nl as a business customer (company), the cooling-off period does not apply.